Privacy Policy

Last Updated: July 19, 2025

Data Controller

Company Name: FrenchHelper (company in formation)
Country: France
Email: contact@learnunic.com
SIRET: In progress

FrenchHelper (accessible via learnunic.com) is an online learning platform offering DELF mock exams, French courses, and AI-powered learning tools, such as "Talk in French," French error correction, translation from your native language to French, and French summaries from uploaded files. These features are powered by Open AI technology.

Data Collected

We collect the following personal data when you use our platform:

• Account Information: Name, surname, email address, and, where applicable, phone number.
• Learning-Related Data: Results from mock exams, course progress, files uploaded for AI tools (e.g., for summaries or corrections), learning preferences.
• Technical Data: IP address, device type, operating system, browser, navigation data (cookies, browsing history, time spent).

Important: We do not store payment card details. Payments, if applicable, are processed via secure platforms such as Stripe or equivalent.

Use of Data

The collected data is used to:

• Provide and personalize learning services (exams, courses, AI tools);
• Send promotions and recommendations related to French learning;
• Analyze platform usage to improve our services (using anonymized data);
• Manage user communications (support, progress tracking);
• Handle billing and accounting, if applicable.

By using FrenchHelper, you agree to our data usage policies as described below.

Legal Basis for Processing

We process your data based on:

• Your consent (e.g., for promotional communications);
• Performance of a contract (access to the platform and its features);
• Our legitimate interests (platform improvement, anonymized analytics);
• Legal obligations (e.g., retention of billing data).

Data Retention Period

Data is retained as follows:

• User Accounts: Until manual deletion or 3 years after the last activity.
• Billing Data: 5 to 10 years, in accordance with French legal obligations.
• Learning Data: Retained as long as the account is active or until deletion is requested, unless legally required otherwise.

Your Rights

Under GDPR, you have the following rights:

• Right of Access: View your personal data.
• Right to Rectification: Correct inaccurate or outdated data.
• Right to Erasure: Delete your data, except where legally required.
• Right to Object: Refuse the use of your data for promotional purposes.
• Right to Data Portability: Receive your data in a structured format or transfer it to another service.

To exercise these rights, contact us at: contact@learnunic.com.

Data Sharing

We share your data only with:

• Technical Providers: Hosting providers and AI service providers (e.g., Open AI for learning features).
• Payment Partners: Platforms like Stripe for secure transactions.

No non-essential third parties have access to your personal data. All sharing complies with GDPR.

Data Security

We implement advanced security measures to protect your data from unauthorized access, loss, or theft. Sensitive data (e.g., uploaded files) is encrypted, and payments are handled by secure providers.

Cookies and Tracking

We use cookies to:

• Measure audience and analyze platform usage;
• Secure connections;
• Enhance user experience.

You can disable cookies via your browser settings, but this may affect some functionalities.

Site Hosting

The site is hosted by a GDPR-compliant European provider. Details will be updated once the company is fully registered.

Changes to This Policy

We may update this policy at any time. Significant changes will be communicated via the platform or email.

Contact

For any questions regarding this privacy policy, contact us at:
Email: contact@learnunic.com

Thank you for trusting FrenchHelper for your French learning journey.